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Privacy Policy

This Privacy Policy describes how we collect, use, and protect your personal information when you visit our Candle Store website and make purchases from our store. By using our website and providing us with your personal information, you consent to the practices described in this Privacy Policy. 

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1. Information We Collect
   1.1 Personal Information: When you place an order, we collect certain personal information, such as your name, email address, shipping address, and payment details. We may also collect additional information that you voluntarily provide, such as your phone number.
   1.2 Website Usage Information: We collect non-personal information about your interactions with our website, including your IP address, browser type, operating system, and referring website. We may also use cookies and similar technologies to collect this information.

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2. Use of Information
   2.1 We use your personal information to process and fullfill your orders, communicate with you about your purchases, and provide customer support.
   2.2 We may also use your personal information to send you promotional emails or newsletters about our products and special offers. You may opt out of receiving these communications at any time by following the unsubscribe instructions provided in the emails.
   2.3 We use website usage information to analyse trends, administer our website, improve our products and services, and gather demographic information for aggregate use.
   2.4 We do not sell, rent, or share your personal information with third parties for their marketing purposes without your explicit consent.

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3. Data Retention
   3.1 We retain your personal information for as long as necessary to fullfill the purposes for which it was collected, including any legal or accounting requirements.
   3.2 If you wish to have your personal information deleted from our records, please contact us at burning.sensations@outlook.com and we will make reasonable efforts to accommodate your request, subject to any legal obligations.

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4. Data Security
   4.1 We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
   4.2 However, please note that no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

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5. Third-Party Websites
   5.1 Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of those websites.

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6. Children's Privacy
   6.1 Our products and services are not directed to children under the age of 18. We do not knowingly collect personal information from children.

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7. Changes to the Privacy Policy
   7.1 We reserve the right to modify or update this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

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8. Contact Us
   8.1 If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at burning.sensations@outlook.com

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By using our website and providing us with your personal information, you acknowledge that you have read, understood, and agreed to this Privacy Policy. If you do not agree with any part of this Privacy Policy, please refrain from using our website and providing any personal information.

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